I charge $30 for the first hour and $20/hour thereafter for onsite assistance. I am willing to travel anywhere in the local area. Travel costs may apply, and I will let you know once I know where you live.
I can also fix software problems remotely, if I am able to log into your computer. I charge $10/hour for this service. You will need to install a small, third-party communications program to this, which allows me to take over your computer remotely. I have had much success with this method.
These are very REASONABLE RATES! I don't believe it is necessary to charge people upwards of $50/hr or more to fix home computers. This does not mean a job will be in the 1-2 hour range, but you will not be paying the [sometimes] $90/hr that local computer businesses charge for home visits. There are some that have a flat rate of $150, just to make a home visit! Because of the millions of ways that a computer or network can be setup, it is hard to tell what the scope of a job will be, so it is hard to give an estimate as to how long it will take. This is not a lack of experience, but better than starting off with quoting high prices!
I can also assist you via Skype or FaceTime. Please click the Skype link on the left. It will show if I am online or not. You can leave a voicemail as well.